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Privacy Policy

Thank you for visiting Jilly Cook Garden Design. This privacy policy describes what data we collect, and how it is used. All data is stored securely in our office and on password protected devices/cloud server, and we do not share your personal data with third parties.

What do we collect?

  • We collect personal data such as name, email address and phone number when you contact us using the contact form. We use this data to respond to your message.

  • We collect personal data such as name, address, email and phone number when booking a consultation. We use this data to send you confirmation of our appointment, attend your physical address and communicate with you.

  • If you become a client, your name, address, email address and phone number will be added to our client list and will be stored securely in our office and on password protected devices/cloud server and will never be shared with third parties.

  • If you do not become a client, all personal information will be deleted from our system after 365 days, or when requested.

  • We collect personal data such as IP address when you visit our website and click on the cookie disclaimer.

By continuing to use the website you agree to this privacy policy. To request access to your personal data, please send an email to

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit,

+44(0) 790 150 7709

© 2023 Jilly Cook Garden Design

Salisbury Garden Designer
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